FAQ
After preordering ends, your order will be processed and shipped in 4-6 weeks. Please allow
for time for production and shipment. We will notify you by email when your order is ready
to ship.
Items are limited edition and will only be available while supplies last. Preordering is
open for one week and will be closed after.
Each Soft Serve box includes an insert tray in the bottom of the box with the trading card
secured inside.
Australia, Austria, Belgium, Brazil, Canada, Croatia, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Gibraltar, Hong Kong, Hungary, India, Indonesia, Ireland,
Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New
Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Serbia, Singapore, Slovakia,
Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates,
and the United Kingdom.
*Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. The recipient is responsible for all duties and taxes incurred. Soft Serve cannot determine these fees during the checkout process.
*Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. The recipient is responsible for all duties and taxes incurred. Soft Serve cannot determine these fees during the checkout process.
Please contact us at support@softservetoys.com.